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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelby Cagle-Ledune

Shelby Cagle-Ledune

April 25, 2025

5  out of  5
rating by Shelby Cagle-Ledune
"David was super sweet when I called to check on my policy! He helped me fix my discount odometer reading, and set up my new policy!"
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Nathan Wade

April 22, 2025

5  out of  5
rating by Nathan Wade
"Nichole is the very best insurance agent I have ever had! I have and would recommend her to anyone needing insurance!"
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Jenelle_ Xo

April 18, 2025

5  out of  5
rating by Jenelle_ Xo
"Nichole Thompson’s team is fast and efficient. I found great rates and they answered all my questions. Everyone in Amarillo should call or go by to save money."
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J'Nessa Reynoso

April 10, 2025

5  out of  5
rating by J'Nessa Reynoso
"Nichole Thomas and her team helped me out so much! They gave me the best quote possible and helped me for almost 2 hours trying to get the best insurance possible. 10/10 would recommend to everyone"
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Sherri Toliver

April 7, 2025

5  out of  5
rating by Sherri Toliver
"I had an amazing experience working with Nichole. From start to finish, very professional, knowledgeable, and incredibly responsive. She took the time to explain all of my options in a way that was easy to understand. l truly felt like she had my best interests at heart. If you’re looking for someone who’s trustworthy, dependable, and genuinely cares about their clients, I highly recommend Nichole."
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Billy Lopez

March 27, 2025

5  out of  5
rating by Billy Lopez
"Nichole did an amazing job!!!! Beyond helpful and very professional. Nichole was great at communication and getting me the best rates possible all while be very polite and kind."
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David Calhoun

March 18, 2025

5  out of  5
rating by David Calhoun
"She has treated me right and helped me when I didn’t understand insurance. Give her a raise! Best Agent."
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Becky McPherson

March 14, 2025

5  out of  5
rating by Becky McPherson
"I just changed my auto coverage and I talked to Erendida Martinez and she was very polite, knowledgeable and handled the change quickly. Thank you for your help. My last name is now Edmonson. 5 STARS"
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Alex Rivas

March 12, 2025

5  out of  5
rating by Alex Rivas
"Amazing service!!! David helped me"
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heather wicker

March 12, 2025

5  out of  5
rating by heather wicker
"Top notch customer service!! Thank you for all of your help."
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jacob nolan

March 11, 2025

5  out of  5
rating by jacob nolan
"Worked with Nichole Thompson to get a new insurance policy, she was quick and very professional, I would highly recommend her to anyone that’s looking for insurance."
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Jeromy Trimble

March 10, 2025

5  out of  5
rating by Jeromy Trimble
"David did a wonderful job assisting me with our new auto policy! Highly recommend him."
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Sabrina Iniguez

March 6, 2025

5  out of  5
rating by Sabrina Iniguez
"I have been a client of State Farm for over 20 years, I am still a client because they are so good. Erendida has been a joy to work with, she always takes the initiative to look for the best rate for the coverage I need. I highly recommend her and the rest of Nichole's team."
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Neidy Giron

March 6, 2025

5  out of  5
rating by Neidy Giron
"Overall amazing experience and great staff! Thanks"
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devin goheen

March 5, 2025

5  out of  5
rating by devin goheen
"Nichole is the best agent i've ever had, very nice and pleasant to talk with, if you ever need anything, she's on top of it. Definitely recommend for car insurance and renters insurance. I mean it, makes me glad I switched from progressive years ago."
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Macey Dominguez

February 14, 2025

5  out of  5
rating by Macey Dominguez
"I had an amazing experience working with Agent Nichole’s team! They were knowledgeable, patient, and took the time to explain all my options, making sure I got the best coverage for my needs. The process was smooth and stress-free, and they were always quick to respond to my questions. I truly appreciate their professionalism and dedication to great customer service. Highly recommend!"
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Andy Beltrami

February 12, 2025

5  out of  5
rating by Andy Beltrami
"Best person and thank God for her amazing"
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reegen taylor

February 10, 2025

5  out of  5
rating by reegen taylor
"Nichole is absolutely amazing !! Always,always there to help and get things taken care of !"
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shane jones

February 7, 2025

5  out of  5
rating by shane jones
"Been with them for 15 plus year. Amazing service and home town people!!"
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Nicole Culp

January 31, 2025

5  out of  5
rating by Nicole Culp
"Nichole is awesome. She’s the best agent I’ve had!"
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jessi leigh

January 31, 2025

5  out of  5
rating by jessi leigh
"So friendly and wonderful personality! She is awesome!"
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Ricardo Munoz

January 29, 2025

5  out of  5
rating by Ricardo Munoz
"I recently had the pleasure of working with Erendida, and I couldn't be happier with my experience! From the moment I reached out to inquire about coverage, their customer service was exceptional. The representative I spoke with was incredibly knowledgeable, patient, and took the time to understand my needs."
Profile photo of Con Elledge

Con Elledge

January 22, 2025

5  out of  5
rating by Con Elledge
"Mrs. Thompson has gone above and beyond to insight me on my current problematics, and has done a phenomenal job to inform me on all of my available options. I appreciate her, Uriah, and all of their associates at State Farm for taking care of me."
We responded:
"Thank you Con we are so excited to have you at our agency with your policies. We will continue to strive to problem solve and grow with all your insurance needs. We are here for you. :)"
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Mark Kobi

January 22, 2025

5  out of  5
rating by Mark Kobi
"Great agency. Very responsive and always on top of things. Nichole is the best."
We responded:
"Thank you Mark it has been a pleasure to work with you and help with any matter that came up. Thank you for trusting me with your policies and I look forward to working with you again. "
Profile photo of Darren Avalos

Darren Avalos

January 21, 2025

5  out of  5
rating by Darren Avalos
"Very helpful and very delightful, David helped me out a lot and did a great job."
We responded:
"I'm so glad David was able to help you out. He's been a valuable team member through 2024 and I'm excited to grow with your insurance needs and David continue to helping you with anything that you need."